Delete your account.
You can delete your Trivvy account & gameplay data at any time, in-app, in about 30 seconds. Here’s exactly how — and exactly what happens.
How to delete inside the app
Open Trivvy
Launch the app on your iPhone and sign in to the account you want to delete.
App icon → OpenGo to your profile
Tap the Me tab in the bottom bar to open your profile.
Tab bar → MeOpen Settings → Account
Tap the gear icon at the top right of your profile, then choose Account.
Settings → AccountDelete Account
Tap Delete Account, confirm twice. Your data is queued for deletion right away.
Account → Delete Account✦ What gets deleted
When you confirm deletion, we immediately remove the following from our active systems and your account is signed out on all devices:
Deleted right away Removed
- Email & display name
- Streaks, XP and level
- Trivia & Geography progress
- Passport & flag collection
- Leaderboard entries
- Owned avatars & outfits
- Notification & sync preferences
Retained briefly Up to 90 days
- Encrypted backups (overwritten on schedule)
- Anonymized fraud / cheat-detection logs
- Records required by law (e.g. tax / receipts)
- App Store purchase records (held by Apple, not us)
- Security audit trails
Retained data is kept only for security, legal compliance, fraud prevention, and routine backup rotation — and is automatically purged on schedule (typically within 90 days, never longer than legally required).
! Important things to know
- It’s permanent. Once you confirm deletion, we can’t bring your streak, XP, or cosmetics back.
- App Store purchases live with Apple. If you re-create an account on the same Apple ID, you can Restore Purchases to re-claim eligible cosmetics — your gameplay history won’t return, but paid items can.
- Leaderboards update next refresh. Your entries are removed from public boards on the next refresh cycle (within an hour).
- Uninstalling alone doesn’t delete your data. Always run Delete Account first if you want your data gone.
📧 Need help deleting?
If you can’t sign in, lost device access, or just want a person to do this for you, email us and we’ll handle deletion manually within 30 days:
Subject: “Delete my Trivvy account”
Include: the email or display name (@u_...) on the account so we can verify it’s yours.
We may ask one or two questions only your account would know (e.g. your last-played day) before deleting — this protects you from someone else requesting deletion of your account.
